PRODUCT TEAMS

Turn observations into a testable next step.

A request keeps returning in customer conversations, but the team is unsure what problem to solve first.

START WITH YOUR SITUATION

What is behind “we need better search”?

Illustrative scenario

The question

People ask for “better search”. Are they missing content, struggling with navigation, or getting irrelevant results?

What you bring

Permitted interview notes, support observations and the product decision they should inform.

What you review

Check whether a finding describes something observed or an interpretation. Keep contradictory observations visible.

THE WORK IN DOVOD

Keep the material
behind the conclusion.

Your assistant works through your connected client. You inspect the findings and decide what happens next.

  1. Observations

    People say that finding the right support article is difficult.

  2. Competing explanations

    Missing content, navigation and relevance are different possibilities.

  3. Next experiment

    Design a test that helps distinguish the explanations.

WHAT YOU LEAVE WITH

Discovery brief

Dovod organizes the evidence you bring. It does not replace access to customers or invent interview quotes.

SAMPLE OUTCOME

Discovery brief

A discovery brief with competing explanations and a proposed test: observe people trying to locate an article before committing to a search rebuild.

START YOUR OWN PROJECT

Give your assistant
a specific brief.

Connect Dovod first, then adapt the prompt to your situation.

Choose your AI client
STARTER PROMPT
Help me organize product discovery in Dovod. Separate observations from interpretations, keep conflicting evidence visible, and propose a testable next step. Do not invent customer quotes.